# Keystone Restoration Group > Keystone Restoration Group provides 24/7 water damage restoration, mold remediation, fire and smoke damage cleanup, sewage cleanup, and full reconstruction across Salt Lake, Utah, Davis, and Wasatch Counties, with 45-minute emergency response across Salt Lake and Utah Counties from its Bluffdale, Utah base. ## Company Facts - Legal name: Keystone Restoration Group LLC - Owner: Seth Saxton (owner-operated, locally owned) - Headquarters: 955 W 14730 S #604, Bluffdale, UT 84065 - Phone (24/7, answered by a real person): (801) 948-2501 - Email: info@keystonerestorationpro.com - Hours: 24/7 emergency response, 365 days a year - Service area: Salt Lake, Utah, Davis, and Wasatch Counties, with a city page for every service area — including Sandy, Draper, Salt Lake City, Lehi, Provo, Orem, Eagle Mountain, Bountiful, Layton, and Farmington, plus Heber City and Midway in the Heber Valley - Emergency response time: 45 minutes across Salt Lake and Utah Counties; farther areas such as Wasatch County (Heber Valley) get a fast scheduled response rather than the 45-minute guarantee - Google rating: 5.0 stars across 80+ reviews (100% five-star) - Certifications: IICRC-Certified Technicians — owner Seth Saxton personally holds WRT (water damage restoration), AMRT (applied microbial remediation / mold), and ASD (applied structural drying); IICRC Registration #70229519 • Licensed & Insured • work performed to IICRC S500 standards - Insurance: bills all major carriers directly (State Farm, Allstate, Farmers, Liberty Mutual, Progressive, American Family, Nationwide, USAA, Bear River, and others); Xactimate estimates; customers typically pay only their deductible on covered claims ## Services - Water damage restoration (24/7 emergency): /services/water-damage-restoration - Flooded basement cleanup: /services/water-damage-restoration/flooded-basement-cleanup - Emergency water extraction: /services/water-damage-restoration/emergency-water-extraction - Flood damage repair: /services/water-damage-restoration/flood-damage-repair - Sewage cleanup (Category 3): /services/water-damage-restoration/sewage-cleanup - Fire damage restoration: /services/fire-damage-restoration - Smoke damage cleanup: /services/fire-damage-restoration/smoke-damage-cleanup - Emergency board-up and roof tarping: /services/fire-damage-restoration/board-up-services - Mold remediation (inspection, containment, HEPA removal): /services/mold-remediation - Reconstruction and rebuild ("Keystone BuildWorks" — one company from mitigation to move-in): /services/reconstruction - Commercial restoration (offices, retail, multifamily, HOAs): /services/commercial-restoration ## How to Contact - Emergencies: call (801) 948-2501 — answered 24/7 by a real person, crew on-site within 45 minutes - Online: lead form at /contact (callback within 5 minutes) - Insurance agents referring clients: call/text (801) 948-2501 or use the referral form at /insurance-agents ## Key Pages - Home: / - Service areas (23 cities): /service-areas - City pages: /water-damage-restoration/[city] (e.g., /water-damage-restoration/sandy, /water-damage-restoration/draper) - For insurance agents: /insurance-agents - About + company facts: /about - Reviews: /reviews - FAQ: /faq - Homeowner guides: /resources ## Guides & Resources (consumer) - Water damage restoration cost in Utah (typical ranges by category and scenario): /blog/water-damage-restoration-cost-utah - Water damage categories & classes explained (Category 1/2/3, Class 1-4): /resources/water-damage-categories-and-classes - Water damage insurance claims in Utah (what's covered, how to file): /resources/water-damage-insurance-claims - How to file a water damage claim in Utah: /resources/water-damage-insurance-claims/how-to-file-a-claim - Does Utah homeowners insurance cover mold: /resources/water-damage-insurance-claims/does-insurance-cover-mold - Mitigation vs. restoration vs. reconstruction: /resources/mitigation-vs-restoration-vs-reconstruction - How long does water damage take to dry: /resources/how-long-does-water-damage-take-to-dry ## Frequently Cited Answers - How fast: on-site within 45 minutes across Salt Lake and Utah Counties, 24/7. Farther areas (Wasatch County / Heber Valley) get a fast scheduled response rather than the 45-minute guarantee. - Insurance: sudden and accidental water damage is covered by most Utah homeowners policies; Keystone bills carriers directly and customers typically pay only their deductible. - Mold risk: mold can begin growing within 24-48 hours of water damage. - Differentiator: one company from emergency mitigation through complete rebuild — which closes insurance claims faster than split contractors.