45-Minute Response
Keystone Restoration

Your Clients' Claims, Handled Right.

Keystone Restoration Group is the restoration partner insurance agents across Salt Lake, Utah, and Davis Counties refer their clients to — 45-minute response, complete documentation packets, and proactive claim communication from a locally-owned, IICRC-certified company.

Seth Saxton, owner of Keystone Restoration, in front of the company van in Bluffdale, Utah
Seth Saxton, OwnerThe person who answers when your client calls

The Referral Partner Standard

What Referring Agents Get From Keystone

A referral is an extension of your reputation. Here's how we treat it.

45-minute response

Small losses become big ones while homeowners wait. Your client calls us — or you do — and a crew is on-site within 45 minutes, any hour. The loss your client describes at renewal time is the one we kept small.

Complete documentation packets

Every loss is documented the way adjusters want it: photo sets, daily moisture logs, drying records, and Xactimate estimates. Clean files mean faster claims, fewer supplements, and no surprises for anyone.

Proactive status communication

You'll never learn about a problem from your client. We update referring agents at every milestone — arrival, scope, carrier approval, completion — so you always know where the claim stands.

Crews that reflect well on you

Uniformed, background-checked technicians who protect floors, explain the process, and treat your client's home with respect. A referral is your reputation on loan; we return it stronger.

From a Local Insurance Agent

★★★★★Insurance Agent

I am a local insurance agent and Seth with Keystone Restoration came into our office to introduce himself & his business. I have been very impressed with him & trust him as a referral for my clients. He is very honest and easy to work with & follows up, very attentive. I will recommend him all the time.

Staci J.South Jordan, UT

How to Refer a Client

Two Ways. Both Take Under a Minute.

1. Call or text us

(801) 948-2501

Client name, phone, and loss type — we take it from there and report back once we're on-site.

2. Quick referral form

Use the form below. Your referral lands in our dispatch inbox with an “AGENT REFERRAL” flag and gets called within minutes.

Open Referral Form ↓

Straight Answers

Agent Questions, Answered

How do I refer a client to Keystone?

Call or text (801) 948-2501 any hour, or use the referral form on this page. Give us the client's name, phone, and loss type — we contact them within minutes, dispatch a crew, and report back to you once we're on-site.

Do you work with my carrier's claims process?

Yes. We work with every major carrier — State Farm, Allstate, Farmers, Liberty Mutual, Progressive, American Family, Nationwide, USAA, Bear River, and the rest. Xactimate estimates, carrier-standard documentation, and direct adjuster communication are our default workflow.

Will you tell my client if something isn't covered?

Honestly and early. Setting accurate coverage expectations protects your relationship with the client — we explain what mitigation the policy expects, what's likely covered, and what isn't, before work that the client would have to pay for out of pocket.

What types of losses can I refer?

Any property loss we restore: water damage, flooded basements, sewage backups, mold, fire and smoke, storm damage, and the reconstruction that follows. Residential or commercial, anywhere in Salt Lake, Utah, or Davis Counties.

Refer a Client Now

Send the referral and we'll call your client within minutes — then keep you updated at every milestone. Prefer to talk? (801) 948-2501 reaches us 24/7.

(801) 948-2501

Answered 24/7 by a real person — never a machine

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