Homeowner Resources
Keystone Restoration publishes free homeowner guides on handling water damage, the restoration process, and insurance claims — written by the crews who run these losses every day across the Wasatch Front.
Free Guides
Know What to Do Before You Need To
No email required, no fluff — the same advice we give callers at 2 a.m.
What To Do When You Find Water Damage
The first-hour checklist: what to shut off, what to move, what to photograph, and what NOT to do before help arrives.
Read the guide →How-To GuideWhat to Do After a Pipe Bursts in Utah
Shut off the main, cut the power, document, and call mitigation while the plumber fixes the pipe — with real response and drying numbers from recent Keystone jobs.
Read the guide →How-To GuideWhat to Do When Your Basement Floods in Salt Lake City
Safety first, where the water came from, an honest DIY test, and two recent Salt Lake County basement jobs side by side, in real numbers.
Read the guide →How-To GuideWater Heater Leaked? What to Do & Will Insurance Pay
The shutoff order, how far one tank’s water spreads, covered vs. not-covered leaks, and a real South Jordan job from arrival to dry.
Read the guide →How-To GuidePlumber or Restoration Company: Who Do You Call First?
Shut off the main, then: plumber if water is still coming in, restoration company if things are wet. Why most homes need both, in the same hour.
Read the guide →How-To GuideCan I Dry Water Damage Myself?
The four-part DIY test for any room, the order to work in if you pass, why fans don’t dry walls, and what a failed attempt costs.
Read the guide →How-To GuideHow Long Until Mold Grows After Water Damage?
24–48 hours when wet materials sit in air above 60% humidity. Why Utah’s dry climate doesn’t save a wet basement, and how fast drying prevents it.
Read the guide →Process ExplainerWhat to Expect During Mitigation & Repair
The whole process explained plainly — from the first phone call through drying, insurance approval, and rebuild.
Read the guide →Cost GuideWater Damage Restoration Cost (2026 Price List)
Keystone’s real 2026 mitigation rates for Salt Lake County, with itemized job examples for clean water, gray water, sewage backups and mold remediation.
Read the guide →ExplainerWater Damage Categories & Classes
Category 1/2/3 (clean, gray, black water) and Class 1–4 drying explained — what each means for safety, disposal, and drying time.
Read the guide →InsuranceWater Damage Insurance Claims in Utah
What’s covered, what’s excluded, the sewer-backup endorsement, how to file a claim, and whether insurance covers mold.
Read the guide →ExplainerMitigation vs. Restoration vs. Reconstruction
Three words that don’t mean the same thing — and why one coordinated team across all three phases closes claims faster.
Read the guide →TimelineHow Long Does Water Damage Take to Dry?
The typical 3–5 day range, what speeds drying up or slows it down, and why the meters — not the calendar — end the job.
Read the guide →FAQFrequently Asked Questions
Every common question about water, mold, sewage, fire, insurance, and costs — answered directly.
Read the guide →ArticlesRestoration Blog
In-depth articles on Utah water damage: basement flooding, frozen pipes, spring snowmelt, insurance coverage, and prevention.
Browse the blog →Have a question these don’t answer? Call (801) 948-2501 — advice is free, 24/7.
Reading Because It Just Happened?
Put the guide down and call us — the first hour matters more than anything you’ll read. We answer 24/7.
(801) 948-2501Answered 24/7 by a real person — never a machine