Commercial Restoration
Keystone Restoration Group provides 24/7 commercial restoration across Salt Lake, Utah, and Davis Counties — water, fire, and mold response for offices, retail, and multifamily properties — focused on minimizing business interruption.
What We Do
Business Interruption Is the Real Loss — We Minimize It
When water or fire hits a commercial property, the structural damage is only the visible cost. The real losses pile up by the hour: closed doors, displaced tenants, idle staff, habitability deadlines, lease obligations. Commercial restoration done right is a business-continuity operation, not just a cleanup.
Keystone runs commercial losses with that mindset: 24/7 response across the Wasatch Front, containment that keeps unaffected space operating, after-hours work where daytime closure would cost you customers, and written status reporting that lets you manage owners, tenants, and boards with facts instead of guesses.
Water, fire, and mold — all under one contract
We handle commercial water extraction and structural drying, fire and smoke restoration, mold remediation, and the rebuild that follows — one company, one scope, one point of accountability. For multifamily and multi-tenant properties, that includes coordinating documentation across multiple insurance policies at once.
Who We Serve
Built for the People Responsible for Buildings
Four audiences, four very different pressures — we speak all of them.
Property Managers & Multifamily
A unit flood at 2 a.m. means displaced tenants, habitability clocks, and owners demanding answers. We respond fast, contain damage to as few units as possible, document for multiple policies at once, and keep you updated in writing so you can manage owners and tenants with facts.
HOAs
Shared walls and shared responsibility make HOA losses complicated — who pays for what between association and homeowner policies is half the battle. We map damage unit by unit, document the source clearly, and give boards the reporting they need for meetings, votes, and assessments.
Commercial Real Estate
Vacancy kills NOI, and so does a loss that lingers. We work around tenants where possible, phase work to keep suites operating, and run restoration on a schedule your asset managers can hold us to — with documentation that satisfies both carrier and lender.
Retail & Office
Every day closed is revenue gone. Our crews work nights and weekends to keep your doors open, stage equipment to protect customer-facing areas, and sequence drying and rebuild so business interruption stays as close to zero as the loss allows.
Step by Step
How We Run a Commercial Loss
- 1
Stabilize immediately
24/7 dispatch, source control, and containment that protects operating space from day one.
- 2
Plan around your business
Work phased and scheduled — including nights and weekends — to keep doors open wherever possible.
- 3
Document for every stakeholder
Per-unit scopes, written status reports, and Xactimate estimates for carriers, boards, and lenders.
- 4
Restore & hand back
Drying, cleanup, and rebuild sequenced to return space to service as fast as the loss allows.
Direct Insurance Billing
We Handle Your Insurance, Start to Finish
Commercial claims bring bigger scopes, business-interruption coverage, and more stakeholders — broker, carrier, asset manager, sometimes a lender. Keystone documents continuously, writes detailed Xactimate estimates, and reports in writing on a schedule, so every party has what they need and the claim keeps moving.
One call to (801) 948-2501 and the paperwork is our problem, not yours.
Straight Answers
Commercial Restoration Questions, Answered
How do you minimize business interruption during restoration?
By working around your operation instead of shutting it down: after-hours and weekend crews, phased containment so unaffected areas stay open, equipment staged away from customers, and drying schedules aggressive enough to hand space back days sooner. The loss determines the constraints, and we plan the work inside them.
Can you handle losses across multiple units or tenants?
Yes — multifamily and multi-tenant losses are a core part of our commercial work. We document damage per unit, coordinate between association, owner, and tenant policies, and provide the per-space reporting that property managers and boards need.
Do you work with commercial insurance policies and adjusters?
Daily. Commercial claims involve larger scopes, business-interruption coverage, and often multiple stakeholders — we write detailed Xactimate estimates, document continuously, and communicate proactively with carriers, brokers, and asset managers until the claim closes.
What size commercial losses do you take on?
From a single flooded office suite to multi-unit residential buildings and retail spaces. If a loss exceeds what our crews can handle alone, we say so up front and help you stage the right response — straight answers are part of the service.
Related Services
Available in All 21 Cities We Serve
24/7 commercial restoration across the Wasatch Front:
Commercial Loss? Get Ahead of It.
The first hours decide how much business you lose. Call now — we answer 24/7 and respond across the Wasatch Front in 45 minutes.
(801) 948-2501Answered 24/7 by a real person — never a machine