Privacy policy

Effective Date: 10.23.25

At Keystone Restoration Group LLC, we value and respect your privacy. This policy explains how we collect, use, and protect your information when you interact with us online or offline. We may collect personal details such as your name, phone number, email address, service information, and device data through our website at www.keystonerestorationpro.com or during service interactions. This information is used to provide and improve our services, communicate with you regarding appointments, billing, and updates, and enhance your overall experience with our company. We may share your information only with trusted service providers who assist in business operations or when required by law. Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. By using our website or providing your information, you consent to this policy. We maintain reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure. Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. For questions or concerns, please contact us at [email protected] or visit www.keystonerestorationpro.com.

 

SMS Terms & Conditions

1. Consent to Receive SMS Messages

By providing your phone number to Keystone Restoration Group LLC, you consent to receive text messages from us. These messages may include important updates regarding our services, appointments, or inquiries. Your information will never be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have opted in, you may receive text messages related to:

Appointment reminders
Follow-up messages
Billing or payment inquiries
General service updates and customer support

Example Message:

“Hello, this is a friendly reminder of your upcoming appointment with Keystone Restoration Group at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Keystone Restoration Group at any time.”

3. Message Frequency

Message frequency may vary depending on the nature of the communication. You will only receive messages relevant to your interaction with Keystone Restoration Group LLC.

4. Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan. Charges may differ for domestic and international messages.

5. Opt-In Method

You may opt in to receive text messages from Keystone Restoration Group LLC in the following ways:

Verbally, during a conversation with one of our team members
Through our website contact or service request forms by checking the SMS consent box
By sending an initial consent message to our provided number

6. Opt-Out Method

You can opt out of receiving SMS messages at any time.

To unsubscribe, simply reply “STOP” to any text message you receive. You may also contact us directly to be removed from our SMS list.

7. Help and Support

If you are experiencing issues with our SMS service, reply with the keyword “HELP”, or contact us directly at:

📧 [email protected]

📞 (801) 948-2501

🌐 www.keystonerestorationpro.com

8. Additional Options

If you do not wish to receive SMS messages, you can choose not to opt in during our intake or contact form process.

9. Standard Messaging Disclosures

Message and data rates may apply
You can opt out at any time by texting “STOP”
For help, text “HELP” or visit our Privacy Policy and Terms and Conditions pages
Message frequency may vary