45-Minute Response
Keystone Restoration

Emergency Water Extraction

Keystone Restoration Group provides 24/7 emergency water extraction across Salt Lake, Utah, and Davis Counties, removing standing water with truck-mounted extraction equipment within 45 minutes of your call to (801) 948-2501.

What We Do

Get the Water Out — Now

When water is standing in your home, nothing else matters until it's gone. Every minute it sits, it soaks deeper: through carpet into pad, through pad into subfloor, up drywall by capillary action, into base plates and framing. Extraction speed is the single biggest factor in how much your water loss ends up costing.

That's why Keystone runs extraction as a true emergency service: phones answered 24/7 by a real person, trucks staged in Bluffdale, and a 45-minute response window across the Wasatch Front. Our truck-mounted extractors pull water at commercial volume — from carpet, hard floors, and even within wall cavities using specialty tools — far beyond what rental equipment or a shop vac can do.

Extraction is a science, not just suction

Proper extraction is measured: weighted extraction heads compress carpet and pad to release trapped water; moisture meters confirm what's left; and every pass reduces the drying load on the equipment that follows. Industry data is blunt about it — a gallon extracted is worth many hours of dehumidification. We extract aggressively so your home dries in days, not weeks.

Any source, any hour

Burst pipes at 2 a.m., a washing machine that drained onto the floor during the workday, a toilet supply line that ran all weekend while you were out of town — we've extracted them all. One call, and the water starts leaving your house.

Step by Step

Our Extraction Response

  1. 1

    Dispatch

    Real person answers 24/7. The closest crew rolls immediately — on-site within 45 minutes.

  2. 2

    Safety & source

    Power and slip hazards checked, water source confirmed shut off, loss documented before work begins.

  3. 3

    Extraction

    Truck-mounted extraction across all affected flooring, with weighted passes until meters confirm maximum removal.

  4. 4

    Drying setup

    Dehumidifiers and air movers placed to a documented plan so the structure — not just the surface — gets dry.

Direct Insurance Billing

We Handle Your Insurance, Start to Finish

Most sudden water, fire, and mold losses are covered by homeowners insurance — and Keystone bills your carrier directly, so you typically pay only your deductible. We document everything (photos, moisture logs, drying records), write Xactimate estimates your adjuster recognizes, and communicate with your insurance company proactively so your claim never stalls.

One call to (801) 948-2501 and the paperwork is our problem, not yours.

Straight Answers

Water Extraction Questions, Answered

How quickly can you remove standing water from my house?

Keystone is on-site within 45 minutes across Salt Lake, Utah, and Davis Counties, and truck-mounted extraction starts within minutes of arrival. Most homes are clear of standing water within the first one to three hours, depending on volume.

Why does standing water need professional extraction instead of a shop vac?

A shop vac removes a few gallons a minute from the surface; truck-mounted extractors remove water from carpet, pad, and hard-surface seams at commercial volume — and extraction quality determines drying time. Every gallon left behind becomes humidity inside your walls, which is what feeds mold. Professional extraction also produces the documentation insurance carriers require.

What happens after the water is extracted?

Extraction is step one — the structure is still wet. We map moisture in walls and floors, set commercial dehumidifiers and air movers to a drying plan, and take daily readings until materials reach their documented dry standard. Skipping structural drying after extraction is the most common cause of mold problems weeks later.

Is emergency water extraction covered by insurance?

Yes — when the water came from a covered sudden loss like a burst pipe or appliance failure, emergency extraction is part of the mitigation your policy expects you to perform to prevent further damage. Keystone bills your insurance carrier directly and documents the loss from the first hour.

Standing Water? Every Minute Counts.

Call now — a crew with truck-mounted extraction equipment is on its way within minutes, any hour of the day or night.

(801) 948-2501

Answered 24/7 by a real person — never a machine

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