Mold Remediation for Rentals and Apartments in Salt Lake County

Multifamily mold jobs run on the property manager’s process, not ours. In practice:

• You control resident communication. On multifamily jobs we don’t communicate directly with tenants. Notices, scheduling, and access go through you or your on-site team, so residents hear one consistent message.
• One point of contact. We report to the person you designate, with scope, schedule, and progress updates.
• Documentation you can file. Moisture readings, photos, and video before, during, and after, plus a written scope. That record is useful for owners, insurance, and your own files.
• Priority response. We have priority service agreements with several multifamily property managers. Response is typically within 30 minutes in Salt Lake County and 45 minutes in Davis, Utah, Summit, and Wasatch Counties. Learn more on our property managers and multifamily page.

• Inspect and map the moisture in the affected unit and, where needed, adjacent units, using commercial moisture meters and thermal cameras.
• Contain the work area with plastic barriers and negative air pressure under HEPA filtration, so the work doesn’t spread spores into hallways or neighboring units.
• Remove what can’t be cleaned (drywall, insulation, carpet pad), and HEPA-vacuum, clean, and treat the framing and hard surfaces.
• Dry the structure and record the readings.
• Clean ducts if needed. Keystone Restoration cleans ductwork in-house.

Most mold jobs take 1 to 3 days. After the work, the area airs out for an hour or two before anyone goes back in. Whether residents stay, move temporarily, or move to another unit is your decision; we’ll tell you what the work involves so you can plan. If contents need to be moved out of the way, we can pack them out; we don’t do contents cleaning. Rebuilds are handled by our sister company Keystone BuildWorks, a licensed and insured contractor, so the unit goes from mitigation to rent-ready as one coordinated job. For odor, we use both chlorine dioxide and ozone, depending on the situation.

1. Stop the water. Shut off the leaking fixture or supply, and check the unit above or beside it.
2. Document the report. Note the date, unit, and what was reported, and take photos.
3. Don’t let maintenance scrub or paint over it. Covering mold hides the problem and destroys evidence of the cause and extent.
4. Call for an inspection. We’ll map the moisture and give you a scope you can approve.
5. Plan resident communication. You decide what residents are told and when; we’ll give you the facts you need.

The EPA treats mold areas larger than about 10 square feet as more than a do-it-yourself cleanup.

We’re based in Bluffdale and work with property managers, landlords, and HOAs across Salt Lake, Utah, Summit, Wasatch, and Davis Counties, from single-family rentals to apartment communities. Our team holds IICRC certifications including AMRT (Applied Microbial Remediation Technician), WRT, ASD, FSRT, and OCT (Seth Saxton, IICRC technician #70229519). Keystone Restoration is an IICRC Certified Firm (#70266523), with 15+ years of combined restoration experience.